Shipping policy
Physical Products
Shipping and Delivery
We utilize multiple shipping carriers to deliver packages within the US and aboard. All items are shipped within 3-5 business days of your order date.
We primarily ship via USPS and UPS within the USA, and USPS and DHL internationally. Once your payment has been processed and verified, our team will ship your order within 3-5 business days (excluding weekends and holidays). Once your order has been shipped, you will receive an email notification with the shipping carrier and tracking number. Please ensure that your shipping information has been inputed properly.
If the package is returned as non-deliverable we will issue a store credit in the form of an E-Gift Card for the net price of your item(s) minus the shipping charge.
International Delivery:
We ship via USPS and DHL. Shipping rates vary depending on location and weight. You can find out your actual shipping cost at check out. Prices on our site are in US dollars and are charged in US dollars. We do not provide currency conversion. Your bank will convert depending on the going rate at the time your order is placed.
International Customer Fees, taxes and Duties
All applicable customer fees, taxes, and duties are the sole responsibility of the customer. Customer authorities require that we state the value of your order directly on your package.
Tracking
Tracking information is sent via email.
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